Returns & Exchanges
At Color Palette Studio, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our Returns Center with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition to qualify for a full refund.
- 3.Ship It Back
Download and print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our studio team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.