Frequently Asked Questions
Everything you need to know about bringing more color into your life.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically arriving within 10-15 business days.
Are the colors on my screen accurate to the physical product?
We strive for maximum accuracy, but please note that colors may vary slightly due to monitor settings and display technology. We provide hex codes and detailed descriptions to help you choose perfectly.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer bulk discounts for professional designers?
Yes, we have a Professional Partner Program that offers tiered discounts for bulk orders and high-volume studio purchases. Contact our sales department for more details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our studio, you will receive an email with a tracking number and a link to follow your package's journey in real-time.